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Elements and Performance Criteria

  1. Identify information needs and sources
  2. Collect and analyse information
  3. Use management information systems
  4. Record and support information

Evidence Required

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Establish an effective information system which facilitates achievement of organisational objectives

Consistency in performance

Evidence will need to be collected over time in a range of actual andor simulated management contexts

Context of and specific resources for assessment

Context of assessment

Evidence will need to be collected over time in a range of actual andor simulated information management contexts

Specific resources for assessment

Evidence of competent performance should be obtained by observing an individual in an information management role within the workplace or operational or simulated environment

Guidance information for assessment

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA Public Safety Training Package

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.


Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Presentation of information may include

routine and complex reports and submissions

briefing notes

ministerials

proposals

project plans

articles and promotional material

Management information systems may include

computers

communication channels

records management

procedures

manuals

protocol

legislation

guidelines and awards

organisational

legal and policy materials

client information

market trends

registries and file records

library

financial records

basic statistical information

personnel resources

Analysis may include

application of statistical methods

mathematical calculations

critical analysis

problem solving

Collection techniques may include

research

surveys

literature search

interviews

data bases

observation

Collection methods may include

indexing

linking

sorting

comparing

categorising

integrating

Evaluation of information issues may include

credibility

reliability

validity

accuracy

pertinence

relevance